FAQ
Answered directly
No hedging and no fine print. If your question isn't here, call or text and we'll answer it straight.
Getting Started
Send us photos — text or email — or call (248) 321-9609 and we'll tell you what to send. From the photos we give you a ballpark estimate over the phone, usually the same day. The final quote is given on site, in person, once we've walked the property.
Photos get you a ballpark, and that's genuinely useful for deciding whether to go ahead. But access, volume, and condition are things a photo can't show, and they're what move a price. Walking the property is how we give you a number that holds instead of one that changes on job day.
All of Metro Detroit — Macomb, Oakland, St. Clair, Wayne, Monroe, Washtenaw, and Livingston counties. Send us the property's address and we'll confirm.
Yes. Redemption is insured for the cleanout and demolition work it takes on. If your project needs proof of coverage before work starts, ask at the walkthrough.
Scope & Scheduling
We respond quickly to calls, texts, and walkthrough requests. Exact scheduling depends on current job volume and your property's specific timeline — ask when you reach out.
Yes. Deadline awareness is part of how we scope every job — tell us your date up front and we'll build the plan around it.
What We Handle
Accepted and excluded materials are confirmed operationally and will be listed here once finalized — see CONTENT_APPROVALS.md. In general, regulated hazardous materials fall outside standard cleanout scope.
Yes — it's one of our two main services. Interior tear-outs, garages, decks, sheds, pole barns, concrete removal, and full structure teardowns, with the debris hauled off by the same crew. Asbestos and lead abatement must be completed by a licensed abatement contractor first, and utility disconnects have to be confirmed by the provider.
No. Those situations require separately licensed specialists. If a property needs that kind of remediation, tell us during the walkthrough and we can discuss the rest of the property once it's resolved.
Sensitive Situations
No. We handle every property — including severe clutter and hoarding-related situations — privately and without judgment. Our goal is to get you to a clear next step, not to make you feel worse about the current one.
Yes. Our crews are trained to work professionally and discreetly, and we can discuss any specific privacy needs before scheduling.
Professional Partners
Yes. Realtors, estate-sale companies, probate attorneys, property managers, investors, banks, and asset managers are a steady share of our work — one accountable point of contact, and scheduling built around your closing, listing, or lease-end date.
Get a clear next step
Still have a question?
Call or text and you'll reach the person accountable for the work. Most questions get answered in one conversation.
What happens next
- We review your request and reach out to confirm details.
- We schedule an on-site walkthrough around your date.
- You get a clear scope and price before anything is booked.

